- Try to avoid interference from your surroundings, other Bluetooth connections, and Wi-Fi. Some environments with cell phone towers or areas with dense Wi-Fi networks and other transmitting devices can interfere with your Bluetooth connection. 

- Reset your Bluetooth connection by turning off your device's Bluetooth for at least 10 seconds, then turn back on. 

- Reset Life Q30 by long pressing the power button and volume + button for 5 seconds.

- Try to connect to another device to see if there is any difference.