If there's no sound coming from your speaker, please try the following troubleshooting tips: 

  

- Confirm the speaker is fully charged. 

- Turn on and reset your speaker . 

- Restart your speaker and the device it is paired with to test again. 

- Try connecting the speaker with a different device if possible; try another app or audio source. 

- Make sure the volume on both the speaker and the paired device are turned up.