Anker Helpdesk

For your convenience, your Soundcore R500 headset has been set up. Take the headset out of the box, put it on your ear, and use it. The headphones are manu...

No one tow two functions

Please try this step  1. cut to another device need to pause the previous device, and then to the second manual click play, do not pause the fi...

Insert the charger, long press MFB + volume plus 5 seconds, clear the Bluetooth pairing information, red light flashes twice

In the playback state, press the MFB and [-] volume reduction button 1S at the same time, and EQ will switch between Normal and BassUp

Please try this Trouble Shooting Steps for R100 The troubleshooting for these issues as below ( can not pair/ connect, the left and right can not pair t...

About 2 hours. After exercise, wipe the charging port dry with a cotton cloth to ensure there's no sweat on the port before charging.

Please try this steps : 1. Make sure the protective film below the earbud has been removed. 2. Try another charging cable and wall charger to charge the...

The light on the charging case only lights up when it has less than 10% battery life (red indicator) or when the case is charging (white indicator).

No