Headphones FAQs

How do I reset Life Note?
1. Place the earbuds into the charging case and make sure they are being charged. 2. Press and hold the button on both earbuds for 3 seconds. The LED indic...
Mon, 2 Aug, 2021 at 10:30 AM
1.How can I pair R100 with another Bluetooth device?
1.Turn off Bluetooth on the currently connected device first, then connect the another Bluetooth device; 2. Or When earbuds are out of the charging case an...
Wed, 4 Aug, 2021 at 2:33 PM
Is it possible to pair R100 with two device? Or does it has multi-point connection function?
No, the earbuds cannot pair multiple devices at the same time while using them in stereo mode.
Wed, 4 Aug, 2021 at 2:36 PM
Can I use my R100 earbuds in mono? For example, use the left earbud alone?
Yes. After the first use, take out any earbud separately, it can be used alone.  If the earbud is not connected to your device, you can manually c...
Wed, 4 Aug, 2021 at 2:38 PM
What is the operational range of R100?
The operational range is 10m / 33ft. This can be affected by walls, pillars and other obstructions so during use it is recommended to keep the distance betw...
Wed, 4 Aug, 2021 at 2:41 PM
What is the R100 bluetooth code Supported?
Support AAC, SBC
Wed, 4 Aug, 2021 at 2:48 PM
How to switch primary and secondary headphones? Or How to switch between stereo and mono mode in R100?
For first use, when connected with bluetooth device, the right ear is the primary earbud by default, and the left earbud is the secondary earbud, primary ea...
Wed, 4 Aug, 2021 at 2:52 PM
How can i do if the R100 earbud cannot pair with each other properly or cannot connect with your device properly? Or how can i reset my R100 earbuds?
1. Place the earbuds into the charging case and make sure they are being charged for at least 10 seconds. 2. Keep the charging case open and press and hold ...
Wed, 4 Aug, 2021 at 3:00 PM
Why can't my R100 earbuds switch between primary and secondary?
1,If you can't switch between primary and secondary, please clear bluetooth connection record on the mobile phone bluetooth list, and re-pair. 2, If it ...
Wed, 4 Aug, 2021 at 3:02 PM
Can't connect R100 with my device?
1. Check to ensure your device's Bluetooth setting is enabled; 2. Make sure your device is within 1m (3ft) of the R100; 3. Clear bluetooth connection r...
Wed, 4 Aug, 2021 at 3:07 PM