Headphones FAQs

What should I do if Spirit Dot 2's earbuds don’t take a charge or turn on?
Let see how the tip is useful : 1. Confirm the charging case has power left (open the charging case cover to see if at least one LED is illuminated). 2...
Thu, 17 Feb, 2022 at 11:29 AM
What Bluetooth codecs do Spirit Dot 2 support?
SBC and AAC.
Thu, 17 Feb, 2022 at 11:30 AM
What is the operational range of Spirit Dot 2?
It is 10m/33ft, although it can be affected by walls, pillars and other obstructions. During use it is recommended to keep the distance between Spirit Dot 2...
Thu, 17 Feb, 2022 at 11:32 AM
Can Spirit Dot 2 be paired with multiple devices at the same time?
This feature is currently not supported. If you want to pair Spirit Dot 2 with a second device, please use one of the following methods: Turn off Bluetoot...
Thu, 17 Feb, 2022 at 11:33 AM
How do I reset Spirit Dot 2?
1. Place the earbuds into the charging case, confirm they are charging, and wait for at least 10 seconds. 2. Keep the charging case open and press the butt...
Thu, 17 Feb, 2022 at 11:34 AM
Can I adjust the volume via Spirit Dot 2?
No, you cannot adjust the volume via the earbuds. Adjust the volume via the connected device.
Thu, 17 Feb, 2022 at 11:35 AM
Do Spirit Dot 2 turn off automatically?
Yes, the earphone will automatically turn off if they are not connected with a Bluetooth device for 2 minutes. If it is connected to a Bluetooth device, it ...
Thu, 17 Feb, 2022 at 11:38 AM
Is Spirit Dot 2 waterproof? Can I take a shower or go swimming while wearing them?
Yes, the earbuds have IPX7 waterproof protection, but the charging case is not waterproof. After exercise, there may be sweat on the charging pins, so use a...
Thu, 17 Feb, 2022 at 11:40 AM
What should I do if there is no response when I touch the touchpad on Spirit Dot 2?
1. Ensure you touch the 'd' logo on the earbuds as this is where the touchpad is located. 2. Clean the surface of the earbuds.
Thu, 17 Feb, 2022 at 11:42 AM
What should I do if Spirit Dot 2 is uncomfortable or does not fit securely?
1. Choose a different size of EarTips and AirWings from the selection in the box. 2. Refer to the wearing guide in the user manual to ensure you are wearin...
Thu, 17 Feb, 2022 at 11:44 AM