Headphones FAQs

When connected to a computer, why can't I hear sound when using a programs such as Skype in Life U2?
- Check the audio device setting in the program you're using. - Update your computer's Bluetooth hardware drivers.
Wed, 11 Aug, 2021 at 2:44 PM
Does Life U2 turn off automatically?
Yes, the headphones will automatically turn off when the headphones disconnect from a Bluetooth device after two minutes.   
Wed, 11 Aug, 2021 at 2:45 PM
How do I reset Life U2?
Hold down the power button and volume + button together for 5 seconds while charging. The red light will flashes twice.  
Wed, 11 Aug, 2021 at 2:47 PM
How many sound modes does Life U2 have and how do I switch mode?
Life U2 has 2 modes: 1. Normal mode 2. BassUp mode When playing music, long-press the power and volume - button at the same time for 1 second to switch the...
Wed, 11 Aug, 2021 at 2:48 PM
How do I pair Life U2 with two devices in Life U2 ?
1. Turn on Life U2, find "Soundcore Life U2" in the Bluetooth list on the first device, and pair them. 2. Press and hold volume + and - simultaneo...
Wed, 11 Aug, 2021 at 2:49 PM
What should I know when switching between two devices to listen to music in Life U2?
- Pause the music on the first device and then press "play" on the second device to listen to music. If you don't pause music on the first de...
Wed, 11 Aug, 2021 at 2:50 PM
What Bluetooth Codes does Life U2 support?
Wed, 11 Aug, 2021 at 2:52 PM
How long does it take to fully charge Sport Air?
It takes around 1.5 hours.
Wed, 11 Aug, 2021 at 3:04 PM
What is the average playtime from a single charge in Sport Air?
Around 10 hours at 80% volume.
Wed, 11 Aug, 2021 at 3:05 PM
How do I find the best fit for my ears in Sport Air ?
1. Rotate to adjust the position of the EarWings. 2. If the EarTips and EarWings do not fit your ears, select another size from the included accessories.
Wed, 11 Aug, 2021 at 3:06 PM